Support
How can we help?
Contact us
Email hello@codebooth.co.za and we will get back to you.
A trip was not recorded
Add it yourself from the Trips screen in the app, or on the web portal. If trips are often missed on Android, open Settings in the app and check the battery and location permissions: GeoDrive needs to run in the background and use location all the time.
A trip is marked private but it was business
Tap the label on the trip to change it. A trip you change yourself is never changed back automatically. To stop it happening again, save the place you visited and set what kind of place it is.
One journey was recorded as two trips
In the app, choose Merge on the Trips screen and select the two trips next to each other.
How do I get my logbook?
Sign in to the web portal, open Reports, choose the vehicle and the tax year, and download the logbook as Excel or PDF. The full logbook is part of Pro.
How do I cancel my subscription?
Subscriptions are managed by the store you bought from. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments and subscriptions.
How do I delete my account?
Sign in to the web portal and open Account. Deleting takes effect after 30 days, and you can change your mind until then.